Privacy Policy

Overview

Aslan Health, LLC (“Aslan Health,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit Aslanhealth.com, subscribe to our newsletter, contact us, purchase products or programs, or otherwise interact with our services (collectively, the “Services”). It applies to information we collect on this website and through the third-party tools described below.

Information We Collect

Information you provide to us. We collect information you choose to give us, such as:

• Your name and email address when you subscribe to our newsletter or create a community account.
• The contents of messages you send us through our contact form or by email, including any details you choose to include.
• Account, billing, and order information when you purchase supplements, programs, or other products (payment card details are entered with and handled by our payment processor, not stored by us).

Information we collect automatically. When you visit the Services, we and our analytics providers may automatically collect technical and usage information, such as your IP address, browser type, device and operating system, pages viewed, links clicked, referring website, and the dates and times of your visits. We collect this information using cookies and similar technologies (see Cookies & Analytics).

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Services and their content;
• Send you the newsletter, updates, and other communications you have requested;
• Respond to your questions, comments, and support requests;
• Process and fulfill orders for products and programs, and provide related customer service;
• Understand how visitors use the Services so we can measure and improve them;
• Protect the security and integrity of the Services and prevent fraud or abuse; and
• Comply with our legal obligations and enforce our Terms of Service.

Cookies & Analytics

Cookies are small data files stored on your device. We use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the Services are used. We use Google Analytics to help us analyze traffic and usage trends; Google Analytics may set its own cookies and collect information such as your IP address and browsing activity, subject to Google's privacy policy.

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Some features of the Services may not function properly without cookies.

Third-Party Services

We rely on trusted third-party providers to operate the Services. These providers process information on our behalf or provide embedded features, and each handles your information under its own privacy policy. They include:

• Circle — hosts our newsletter sign-up and online community.
• Fullscript — powers our professional-grade supplement dispensary and processes dispensary orders.
• Stripe — processes payments for products and programs purchased from Aslan Health, LLC.
• Google (Analytics and YouTube) — provides website analytics and the embedded video and podcast players.
• Spotify — provides the embedded podcast player.

We encourage you to review the privacy policies of these providers to understand how they handle your information. We are not responsible for the privacy practices of third parties.

How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• With the service providers described above, so they can perform services on our behalf;
• When required to comply with applicable law, regulation, legal process, or a governmental request;
• To protect the rights, property, or safety of Aslan Health, LLC, our users, or others, and to enforce our agreements; and
• In connection with a merger, acquisition, financing, or sale of all or part of our business, in which case information may be transferred as a business asset.

Email & Marketing Communications

If you subscribe to our newsletter, we will send you periodic emails. You may unsubscribe at any time by using the unsubscribe link in any email or by contacting us at dr@aslanhealth.com. We may still send you non-promotional messages related to your account or purchases.

Your Choices & Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to opt out of certain processing, and to not be discriminated against for exercising these rights. Residents of California (under the CCPA/CPRA) and the European Economic Area and United Kingdom (under the GDPR), among others, may have additional rights. To make a request, contact us at dr@aslanhealth.com. We will respond consistent with applicable law and may need to verify your identity before acting on your request.

Data Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Health Information

The Services are educational and are not a substitute for professional medical care. This website is not a secure or HIPAA-compliant channel, and we do not collect or store Protected Health Information (PHI). Please do not submit medical records, diagnoses, treatment details, or other sensitive health information through this site. For more, see our Medical Disclaimer and HIPAA notice.

Third-Party Links

The Services may contain links to websites and resources operated by third parties. We do not control and are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of any website you visit.

International Visitors

Aslan Health, LLC operates in the United States, and the Services are hosted and managed in the United States. If you access the Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Services after any change constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our handling of your information, contact us at:

Aslan Health, LLC
Aurora, Ohio, United States
dr@aslanhealth.com