Terms of Service

Overview

This website is operated by Aslan Health, LLC. Throughout these Terms, the terms “Aslan Health”, “Aslan Health Community”, “We”, “Us”, “Our”, refers to Aslan Health, LLC; the term “Aslanhealth.com” refers to the aslanhealth.com domain; the term “Aslan Health Community” refers to aslan-health-community.circle.so domain and or referred to in the remainder of this document together as a singular entity. The terms “User”, “You”, “Your” refers to the user who is bound by these Terms.

By visiting or accessing Aslanhealth.com or using the Aslan Health Community (the “Services”), or purchasing anything from Aslan Health, LLC, such as, but not limited to, Membership, Coaching Services, Program, Labs or Supplements (the “Products”), you agree to be bound by the these terms, conditions, policies, and notices (“Terms”), including those additional terms, conditions, policies, and notices referenced herein and as updated from time to time. These Terms apply to all Users of Services, including Users who are browsers, customers, vendors, merchants, and/or contributors of content.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES OR PURCHASING ANY PRODUCT. By accessing or using the Services or purchasing any Product, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services or purchase any Product. By using the Services or purchasing any Product, you represent and warrant that you are the legal age of majority in your jurisdiction of residence. Users who are not the age of majority should not access or use Aslanhealth.com or Our Services and or Products. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. In these Terms, the use of the word “including” shall mean “including without limitation.”

Modification to these Terms

Any new features or tools added to the Services shall also be subject to the Terms. The User can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to Aslanhealth.com. It is your responsibility to check this page periodically for changes. Your continued use of or access to Aslanhealth.com or the Services and Products following the posting of any changes constitutes acceptance of those changes.

Medical disclaimer

All material, text, images, downloads, attachments, and any other content whatsoever contained on or within Aslanhealth.com or through Our Services is for informational purposes only and does not constitute advice, diagnosis, or treatment from a qualified medical professional. We make no representation that We are a provider of medical services as defined by federal, provincial and other relevant laws and regulations pertaining to medical providers and other health care-related matters, or that Aslan Health, LLC has any obligations with respect to: (a) the appropriateness of the User engaging in a weight loss or supplementation program; (b) the results (or lack thereof) of User’s use of the Services and Products; and (c) any other health-related matters arising in connection with User’s use of the Services and Products. You should always consult your doctor, physician, or other qualified medical professional with any medical questions you may have and before modifying your diet or exercise routine, or taking any kind of supplement, particularly if you are already using pharmaceuticals or other drugs as prescribed by a qualified medical professional, are undergoing medical therapies, have any medical condition, are pregnant, or are elderly. You acknowledge that you have been advised by Aslan Health, LLC of the need for such consultation. We do not advocate nutritional supplementation in place of medical advice or treatment.

We do not assume liability for any actions undertaken after visiting Aslanhealth.com or the use of Our Services and do not assume liability if one misuses supplements. We do not claim that unforeseen side effects will not occur even at the proper dosages, and do not assume responsibility for any side effects from supplements or practices mentioned on Aslanhealth.com or Aslan Health Community (Services) and its content.

Online store terms

To access the Services and/or purchase the Products, you may need to create a password protected member account. You are responsible for safeguarding the confidentiality of the username and password that you use to access the Services. You agree not to disclose your username or password to any third party. You agree that you are solely and fully responsible for any activities or actions taken under your account, whether or not you have authorized such activities or actions. You agree to immediately notify us of any unauthorized use of your account. You acknowledge and agree that in creating and maintaining your member account, you will need to provide us with information about yourself and you represent and warrant that such information is accurate and true. You may not use the Services or Productsfor any illegal or unauthorized purpose. You may not, in the use of any of the foregoing, violate any laws in your jurisdiction of reference (including copyright laws). A breach or violation of any of the Terms by the User may result in an immediate termination of the User’s access to all Services and Products.

General conditions

Use of Services and Products is restricted to the User’s personal use. You shall not use Services and Products for any other purpose. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of Aslanhealth.com and its Services and Products, its content, use, or access to, or any contact or personal information, without express written permission by Aslan Health, LLC. We reserve the right to refuse to provide the Services and or Products to anyone for any reason at any time.

You understand that your data (not including the User’s credit card information) may be transferred unencrypted and involves:

• transmissions over various networks; and
• changesto conform and adapt to technical requirements of connecting

networks or devices.Credit card information entered on Servicesis always encrypted during transfer over networks.

Aslan Health, LLC uses Stripe to process credit card payments made for purchases related to Aslan Health, LLC our Products and Services. The Termsstated herein contain the entire agreement between the User and Aslan Health, LLC relating to the User’s use of Services and Products supersede all prior or concurrent communications and proposals, in any form, between the User and Aslan Health, LLC. No other terms or conditions apply. The User agrees not to introduce into or through Aslan Health.com and the Aslan Health Community any information, content, or material that may be harmful to others, including any worms or viruses or any code of a destructive nature. Among other things, the User agrees not to include, knowingly or otherwise, any error or defect in material or information that may, among other issues, be libelous,slanderous, defamatory, or obscene, or promote hatred or otherwise give rise to a criminal offence or civil liability on the part of any person or entity.

Accuracy, completeness and timeliness of information

Aslan Health is not responsible if the content or information provided on Aslanhealth.com or Aslan Health Community is not accurate, complete, or current. This content and information is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the content of our Services and Products is at the User’s own risk. Aslan Health, LLC reserves the right to modify the contents of our Services and Products at any time, but has no obligation to update any of this information. You agree that it is your responsibility to monitor changes to Aslanhealth.com and Aslan Health Community. Reliance on any information provided by Aslanhealth.com and Aslan Health Community, its directors, officers, employees, affiliates, agents, contractors, suppliers, Service providers, Community Members or licensors (collectively, its “Representatives”), or any visitors issolely at the User’s own risk.

Modifications to the Service and prices

Prices for our Products and Services are subject to change without notice. We reserve the right to modify or discontinue the Services and or Products (or any part or content thereof) without notice at any time.

Products and Services

Certain Products or Services may be available exclusively online through Aslanhealth.com or Aslan Health Community. These Products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy (as defined below). We reserve the right, but are not obligated, to limit the sales of the Products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or Services that Aslan Health, LLC offers. All our descriptions and prices for all our Products and Services are subject to change at any time without notice, at our sole discretion. Aslan Health, LLC reserves the right to discontinue any Products or Services at any time. Any offer for any Products or Services made by Aslan Health, LLC and its content is void where prohibited by law. Aslan Health, LLC does not warrant that the quality of any Products, Services, information, or other material the User purchases or obtains will meet the User’s expectations, or that any errors in the Services or Products will be corrected to the users satisfaction.

Refund policy

By agreeing to these Terms the User agrees to Aslan Health, LLC’s refund policy (the “Refund Policy”). Where the User decides to cancel, return, or seek a refund for Coaching Services, the User will be entitled to a refund up to initiation of the initial Coaching Services session under this Refund Policy. The notice must be received by Aslan Health, LLC prior to the initiation of that Coaching Services session for the User to be eligible for a refund. To provide notice of the User’s refund claim, contact Aslan Health, LLC via our electronic mail address dr@aslanhealth.com along with accurate billing and account information.

Accuracy of billing and account information

Aslan Health, LLC reserves the right to refuse or cancel any order the User places with it. We may, at oursole discretion, limit quantities purchased. These restrictions may include orders placed by or under the same customer account, orders placed with the same credit card, and/or orders that use the same billing and/or shipping address. In the event that Aslan Health, LLC makes a change to or cancels an order, we may attempt to notify the User by using the email address, billing address, and/or phone number the User provided when making the order. Aslan Health, LLC reserves the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. The User agrees to provide current, complete, and accurate purchase and account information for all purchases made from Aslan Health, LLC. The User agrees to promptly update the User’s account and other information, including the User’s email address and credit card numbers and expiration dates, so that we can complete the User’s transactions and contact the User as needed.

Use of content

Aslan Health, LLC authorizes the use or download of a single copy of the content and materials of our Products and Services solely for personal, non-commercial use. The content and material on Aslanhealth.com and Aslan Health Community is protected by copyright laws. Title to such content and material remains with Aslan Health, LLC the legal owners. Any use of the content and material not permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws. All content and material is subject to change or termination without notice at our sole discretion.

Trademarks and Trade Names

All trademarks, Service marks, trade names, logos and graphics (“Marks”) used in our Services or on the Site are registered or common law trademarks of Aslan Health, LLC. You may not make any use of any Marks without the prior written consent of Aslan Health, LLC.

Notice and takedown procedures

If the User believes that any content or material on or within Aslanhealth.com or Aslan Health Community infringes the User’s copyright, the User may request removal of such content or material (or access thereto) by contacting us at dr@aslanhealth.com and providing the following information:

• Identification of the material that the User believes to be infringing and its location;
• Identification of the copyrighted work that the User believesto be

infringed. Please describe and provide particulars of the work, and where

possible, provide a copy or the location of an authorized version of the

work; and

• The User’s name, address, telephone number, and email address.

Optional third-party tools

Aslan Health, LLC may provide the User with access to third-party tools that we do not monitor or control in any way. The User acknowledges and agrees that Aslan Health, LLC provides access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind, and without any endorsement. Aslan Health, LLC shall have no liability whatsoever arising from or relating to the User’s use of optional third- party tools. Any use by the User of optional third-party tools offered through our Products and Services is entirely at the User’s own risk and discretion and the User should ensure that the User is familiar with and approves of the terms on which the tools are provided by the relevant third party provider(s).

Third-party websites

The User may find advertising, videos, information, links or other content on aslanhealth.com and Aslan Health Community that links to the sites and Services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. Aslan Health, LLC does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from our Products and Services. In addition, these third-party sites, including their content and links, may be constantly changing. Browsing and interaction on any other website, including websites that have a link to or from our Products and Services, is subject to that website’s own terms and policies. Aslan Health, LLC is not responsible for any damages arising from and disclaims any liability associated with how third parties collect, store, use, or disclose the User’s personal information. If the User chooses to visit one of these websites, the User should review the privacy policies that govern those particular websites.

User comments, feedback and other submissions

If, at Aslan Health, LLC’s request, the User sends certain specific submissions (for example, post entries) or if, without a request from Aslan Health, the User sends us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), the User agreesthat Aslan Health, LLC may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any of those Comments. Aslan Health, LLC is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. Aslan Health, LLC may, but has no obligation to, monitor, edit, or remove content that we determine at our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms. The User agreesthat the User’s Comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. The User further agrees that the User’s Comments will not contain unlawful, libelous, abusive, or obscene material, or any computer virus or other malware that could in any way affect the operation of our Service or any related website function. The User may not use a false email address, pretend to be someone other than the User, or otherwise mislead Aslan Health or third parties as to the origin of any Comments. The User is solely responsible for any Comments the User makes and their accuracy. Aslan Health, LLC takes no responsibility and assumes no liability for any Comments posted by the User or any third party.

Errors, inaccuracies and omissions

Occasionally, some information on our Products and Services may contain inaccuracies, omissions, or typographical errors, including information that relatesto offers, promotions, Product descriptions, Product availability, Product pricing,shipping charges, and transit times. Aslan Health, LLC reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information provided by the User is inaccurate at any time (including after the User has submitted the User’s order) without prior notice. Aslan Health, LLC assumes no obligation to update, amend, or clarify information on our Services or Products, including pricing information, except as required by law.

AI Notice

Aslan Health, LLC (“we”, “us”, “our”) is committed to providing our users(“you”, “your”) with an experience that uses cutting edge technology to maintain high quality services. To that end, we incorporate artificial intelligence (“AI”) into our service offerings and wish to provide some detail to you on the uses and limitations of that AI. We already have in place a medical disclaimer and this AI Notice isin addition to, not a replacement of, such disclaimer and all other disclaimers and limitations that we may have in our terms of service (our “Terms”). Our use of AI is subject to the following limitations:

• We will not use AI in a fashion that directly utilizes any of your comments,

feedback, other submissions or any item constituting a “Comment” under

our Terms;

• We will update the use of any AI to comply with changes in applicable law

within a reasonable time frame after such changes are made; and

• The use of AI by us will be accomplished through external processing.

Over time, these limitations may change, but if such a change occurs, We will notify you on a timely basis in a manner similar to this AI Notice with details about the updates to such limitations. While Our Terms already specify that use of Our Products and Services are at your own risk with further limitations contained therein, We wish to particularly highlight that AI-based information is subject to further limitations in reliability. Please refer to the Medical Disclaimer in Our Terms for further guidance on how to use the Products and Services that We provide. If you do not wish to use Our Products and or Services that have the use of AI incorporated into them, please discontinue your use of Our Products and Services. Otherwise, by continuing to use Our Products and Services after reading this AI Notice, you acknowledge and accept our use of AI in Our Products and Services.

Prohibited uses

In addition to other prohibitions set forth in the Terms, the User is prohibited from using Aslanhealth.com and Aslan Health Community or its content.

• for any unlawful purpose;
• to solicit othersto perform or participate in any unlawful acts;
• to violate any international, federal, provincial, orstate regulations, rules, or laws, or local ordinances;
• to infringe upon or violate Aslan Health, LLC’s intellectual property rights or the intellectual property rights of others;
• to harass, abuse, insult, harm, defame,slander, disparage, intimidate, or

discriminate based on gender, sexual orientation, religion, ethnicity, race,

age, national origin, or disability;

• to submit false or misleading information;
• to upload or transmit viruses or any other type of malicious code that will

or may be used in any way that will affect the functionality or operation of

Aslanhealth.com, Aslan Health Community any other website, or the

Internet;

• to collect or track the personal information of others;
• to spam, phish, pharm, pretext,spider, crawl, orscrape;
• for any obscene or immoral purpose; or
• to interfere with or circumvent the security features of Aslanhealth.com,

Aslan Health Community, any other website, or the Internet.

Aslan Health, LLC reserves the right to terminate the User’s use of Our Products and Services for violating any of the prohibited uses.

Disclaimer of warranties; limitation of liability

Aslan Health, LLC does not guarantee, represent, or warrant that the User’s use of Our Products and Services will be uninterrupted, timely, secure, or error-free. Aslan Health, LLC does not warrant that the results that may be obtained from the use of Our Products and Services will be accurate or reliable. The information on Aslanhealth.com and the Aslan Health Community is provided “as is” and without warranties or conditions of any kind, either express or implied. The User agrees that Aslan Health, LLC may occasionally remove any Products or Services for indefinite periods of time and that Aslan Health, LLC may cancel any Products or Services at any time, without notice. The User agrees that the User’s use of, or inability to use, Our Products and Services is at the User’s sole risk. All Products and Services delivered to the User through Aslanhealth.com and Aslan Health Community are (except as stated by Us) provided “as is” and “as available” for the User’s use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. No information obtained by the User from Aslan Health, LLC will create any warranty not expressly stated herein. User uses the Services and Products at their own risk, and in no case shall Aslan Health, LLC or Our Representatives be liable for any:

• injury, loss, or claim, or any indirect, incidental, punitive, special, or

consequential damages of any kind, including lost profits, lost revenue, lost

savings, lost data, replacement costs, or any similar damages, whether

based in contract, tort (including negligence), strict liability, or otherwise,

arising from the User’s use of Our Services or any Products procured using

Our Services; or

• other claims related in any way to: the User’s use of Our Services or any

Products procured using Our Services, including, but not limited to:

• any errors or omissions in any content;
• any loss or damage of any kind incurred as a result of the use of

Aslanhealth.com, Aslan Health Community; or

• any content (or Products) posted, transmitted, or otherwise made

available via Our Services, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, Aslan Health, LLC liability shall be limited to the extent permitted by law.

Indemnification

The User agrees to indemnify, defend and hold harmless Aslan Health, LLC and its Representativesfrom any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of the User’s breach of these Terms or the documents they incorporate by reference, or of the User’s violation of any law or any right of a third party.

Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable,such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms without affecting the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either the User or Aslan Health, LLC. The User may terminate these Terms at any time by notifying Aslan Health that the User no longer wishes to use Our products and Services, or when the User ceases using Our Products and Services. If in our sole judgment the User fails, or Aslan Health, LLC suspects that the User has failed to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and the User will remain liable for all amounts due, up to and including the date of termination. Aslan Health, LLC may also deny User access to Our Products and Services (or any part thereof).

Entire agreement

Aslan Health, LLC’sfailure to exercise or enforce any right or provision of these Terms shall not |constitute a waiver of such right or provision. These Terms and any policies or operating rules posted on Aslanhealth.com constitute the entire agreement and understanding between the User and Aslan Health, LLC and govern the User’s use of Our Products and Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the User and Aslan Health, LLC (including any prior versions of the Terms).

Governing law

These Terms and any separate agreements whereby Aslan Health, LLC provides the User any Products and Services shall be governed by and construed in accordance with the laws of the State of Ohio, USA, without giving effect to any principles of conflict of law. The User agrees that any dispute, difference, controversy, or claim between the User and Aslan Health, LLC or by either of Aslan Health, LLC against the other or the Representatives of the other, arising out of, relating to, or having any connection with the Terms, Aslanhealth.com, Aslan Health Community, any use of Our Products and Services, any content, or any transaction conducted on or from it (whether contractual or extra-contractual, in contract or tort, pursuant to statute or regulation, or otherwise, and whether preexisting, present or future), including any question regarding negotiation, formation, existence, validity, performance, effects, interpretation, breach, resolution or annulment and further including the applicability or scope of this clause shall be brought exclusively in a court of competent jurisdiction in Portage County, Ohio, USA.

Hold Harmless Agreement & HIPAA Compliance Notice

The content, services, and any information provided on this website, including but not limited to medical opinions, diagnosis, treatment recommendations, and general health guidance, are for informational and educational purposes only. The Aslan Health LLC and its affiliates, including but not limited to its owners, officers, employees, contractors, healthcare professionals, and any other representatives (collectively referred to as “the Company”), do not provide medical diagnosis, treatment, or individualized medical care through this website. By accessing and using this website, you acknowledge and agree that:

• No Doctor-Patient Relationship Exists

The information provided does not establish a doctor-patient relationship between you and the Company or any of its contributors. You should always consult with a qualified healthcare provider before making any medical decisions.

• Not a Substitute for Professional Medical Advice

The content on this website is not intended to diagnose, treat, cure, or prevent any disease. It should not replace medical advice from a licensed healthcare provider. If you have a medical emergency, call 911 or seek immediate medical attention.

• Limitation of Liability

The Company shall not be held liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of this website, including but not limited to medical misdiagnosis, adverse health outcomes, misinterpretation of information, or reliance on content provided herein.

• Assumption of Risk

You acknowledge that any reliance on the information provided is at your own risk. The Company disclaims all liability for any medical complications, injuries, or adverse outcomes arising from the use of this website, including but not limited to errors, omissions, or outdated information.

• Indemnification

You agree to hold harmless, indemnify, and defend the Company, its affiliates, employees, contractors, and representatives from any and all claims, liabilities, damages, costs, and expenses (including legal fees) that may arise from your use of this website, your reliance on its content, or any alleged violation of these terms.

• Third-Party Links and Content

This website may contain links to third-party websites or external resources. The Company does not endorse, control, or assume responsibility for the accuracy, reliability, or safety of any third party content. Your use of such resources is solely at your own discretion and risk.

HIPAA Compliance Notice and Aslan Health, LLC

We take privacy and confidentiality seriously and strive to comply with the Health Insurance Portability and Accountability Act (HIPAA) to the extent applicable. However, as a publicly accessible website, we do not collect, process, or store Protected Health Information (PHI) as defined by HIPAA. By using this website, you acknowledge and agree that: Any information you voluntarily submit through contact forms, comments, or other public forums is not considered confidential or protected health information (PHI) under HIPAA. This website does not serve as a secure communication platform for discussing private medical information. You should never share personal medical records, diagnoses, treatment plans, or other PHI through this site. If you are a healthcare provider or a covered entity under HIPAA, you are responsible for ensuring that any interactions on this website comply with HIPAA regulations. The Company is not liable for unauthorized access, use, or disclosure of personal information that is voluntarily shared by users on this website. If you need to discuss personal health concerns, please contact a licensed healthcare professional directly through secure and HIPAA-compliant channels. By continuing to use this website, you acknowledge that you have read, understood, and agree to the terms outlined in this Hold Harmless Agreement & HIPAA Compliance Notice. If you do not agree with any portion of this notice, you should discontinue use of the website immediately.

Changes to Terms of service

The User can review the most current version of the Terms at any time on this page. Aslan Health, LLC reserves the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to Aslanhealth.com. It is the User’s responsibility to check periodically for changes. The User’s continued use of or accessto Our Products and Services following the posting of any changes to these Terms constitutes acceptance of those changes.

Contact information

Questions about the Terms of service should be sent to Aslan Health, LLC at

dr@aslanhealth.com.

This document was last updated on May 2, 2025.